HCL Technologies Walk in For Freshers As Technical Support In Delhi On 25th July 2013 Fresherschoice

Company Name: HCL Technologies

Company Profile: 

HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today.

Designation : Technical Support
Experience: Fresher - 2013 Passout
Qualification: BE,B.Tech,BCA,B.Sc
Location: Noida
Walk-in Location: Delhi

Job Details: 

Excellent communication and conversation skills (Verbal and Written)

Good documentation skills

Good working knowledge of MS OFFICE

Should have good customer handling skills

Able to handle unforeseen situations

High level of acceptance

Can drive HCLs value and its methodology

Technical Skills / Experience/Certification requirements :

Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone

Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must

Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared

Ability to learn new information quickly and the willingness to do so at all times

Ability to work flexible hours from time to time to cover for other staff

Should have understanding of IT Environment and ready to learn new processes and technologies

Customer Focus

Teamwork

Technical Expertise

Interpersonal Effectiveness

Concern for Order and Quality

Knowledge of basic Networking and other technologies

Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred

Good to have basic understanding of Client Server Architecture, OS

CCNA/MCP/MSCAPreferred

Education requirements :

B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)

60% throughout in academics

No current backlogs

2013 Pass Out only

Conditions :

Willing to sign Service agreement (As applicable)

Willing to relocate, if required

Willing to work in 247 environment

CTC of 1.8 L

Apply Mode: Walkin
Walkin Date: 25th July 2013

Walk-in Time: 9 AM - 12 PM

Walk In Venue:

Maharaja Agrasen Institute of Technology,
Sector - 22, Rohini, Delhi
Contact: Human Resource

For More Today Job Updates: Click Here